The AStA's Social and Financial Advisory Service is here to support you through any social or financial difficulties you may face. Our advisors are your first point of contact for concerns, worries, and problems. We provide individual guidance and assistance, whether you are dealing with disputes involving individuals, public authorities, insurance providers, or searching for a job.
If needed, we can accompany you to appointments with government agencies and help you find suitable solutions. In cases of financial hardship, there is also the possibility of applying for an interest-free loan. We are here to help and support you.
Experiencing another financial bottleneck? Wondering whether you are eligible for BAföG? We can also assist you with all questions related to student funding and financing your living expenses. Whether you need information about funding opportunities, student loans, financial aid, BAföG eligibility, or part-time employment options, we are here for you.
In addition, the Studierendenwerk offers comprehensive advice on various study-related topics, including student financing, BAföG, housing benefits, and more. Further information can be found via the link below.
For all other enquiries, please send an email to soziales@asta.hn with a detailed description of your concern and a meaningful subject line.
Please include your full name and your campus location (South Campus, West Campus, or Mönchengladbach).
Personal Consultation Hours
At the Krefeld South campus, a social counselling consultation hour will be offered on July 8 and July 15 from 10:00 a.m. to 12:00 p.m. in Room AE 31, Reinarzstraße 49, 47805 Krefeld.
For any matters after these dates, please contact us via email at soziales@asta.hn.
Basically, you can come to the AStA social counselling service with all your worries and problems. It doesn't matter whether you have problems with your family, your studies or a conflict with friends. You are always welcome at our counselling service.
Social counselling is basically the first point of contact for all problems. Of course, we are not a substitute for psychotherapy, legal or medical counselling. Likewise, we are not a substitute for student counselling or an information point at the Examinations Office. But we do have the opportunity to find out together what and who could help you. We are in contact with various centres on different topics. We will find a solution together and support you in your emergency situation.
The AStA grants interest-free loans up to an amount of 500.00 euros. Only in exceptional cases can an additional 500.00 euros be applied for, but this requires separate authorisation (from the student parliament).
Any properly enrolled student can apply for a loan.
In principle, the loan should be repaid as quickly as possible so that financial support can continue to be guaranteed for other students. In general, however, you have 12 months to repay your loan in instalments. This will be determined individually in a counselling interview. Please note that the loan must be repaid in full by the time you graduate. You may not take out a new loan while the old one is still being paid off.
You go to the specified consultation hours of the social counselling service on your campus or write an e-mail. (The social counselling service of another campus is not allowed to issue you a loan!) There you will discuss your situation together and then decide how to proceed. If a loan could help you, the social counselling service will fill out an application with you on site. To speed up the process, it would be good if you could bring all the documents with you to the first counselling appointment and have a rough overview of your income and expenses.
Our Studierendenwerk also offers counselling on all topics related to studying. Follow this Link.
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For any further inquiries, please send an email to soziales@asta.hn with a detailed description of your request and a meaningful subject line.
Please include your first and last name as well as your campus location (South, West, or Mönchengladbach).
Krefeld South
Available via Zoom if needed.
Please arrange an appointment via email.
Room AE 31, Reinarzstraße 49, 47805 Krefeld.
Wednesdays from 10:00 AM to 12:00 PM.
